Privacy Policy

1. Introduction

Welcome to the TrengTsing Textile website at-https://trengtsingtextile.com
This Privacy Policy outlines how we collect, use, disclose, store, and safeguard the personal information you provide when accessing our site, registering an account, uploading content, ordering our products or services, or interacting with us in any other manner. By using our website, you consent to the privacy practices described herein. If you do not agree with this Privacy Policy, please refrain from using our website.
TrengTsing Textile, a business entity registered in Zhejiang, China, reserves the right to update or modify this Privacy Policy at any time without prior notice. We encourage you to review this policy regularly to stay informed about our privacy practices. Continued use of our website following any changes to this Privacy Policy constitutes your acceptance of those changes.

2. Information We Collect

2.1 Information You Provide
  • Account Registration:When registering for an account on our website, we collect personal details such as your full name, email address, username, and password. This information is used to create and manage your account, provide personalized services, and communicate with you regarding your account, orders, and our textile-related products and services.
  • User-Generated Content: As users can upload text, images, or submit information through message forms and chat windows, we collect the content you submit along with associated metadata, including submission date and time, IP address, and other relevant information. This content may be used for display on our website, responding to your inquiries, improving our services, and enhancing user experience.
  • Product and Service Orders: When ordering our textile products or services, we gather information necessary to process your order, including your shipping address, billing address, payment information (such as credit card details, bank account information, or other payment-related data), order details (product names, quantities, specifications), and delivery preferences.
  • Communication: If you contact us via email, the website’s contact form, or other channels, we collect information provided in your messages, such as your name, email address, phone number, and the content of your inquiry or feedback.
2.2 Automatically Collected Information
  • Log Data: Each time you visit our website, our servers automatically record "log data," including your IP address, browser type (e.g., Chrome, Firefox), browser version, operating system, visited pages, visit date and time, session duration, referring/exit pages, and other statistical data. Log data helps us analyze website traffic, improve performance, and enhance security.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your use of our website. Cookies are small text files stored on your device that remember preferences (e.g., language settings), maintain account login status, analyze usage patterns, and deliver personalized content and ads. You can manage cookie settings in your browser preferences, but disabling some cookies may affect website functionality.

3. How We Use Your Information

  • Service Provision: We use collected information to provide, maintain, and improve our products and services, including processing orders, delivering products, offering customer support, and ensuring smooth website operation.
  • Personalization: To enhance your user experience, we may use personal information to customize content and services on our website (e.g., recommending products based on past purchases or browsing history).
  • Communication: We use contact information to send important notifications about your account, orders, and services. With your consent, we may also send marketing materials (e.g., newsletters, special offers, product announcements). You can unsubscribe from marketing emails at any time via the unsubscribe link in the emails.
  • Analytics and Research: We analyze collected information to understand user behavior, preferences, and trends, enabling data-driven decisions to improve our website, products, and services.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or government requests, including responding to subpoenas, court orders, or cooperating with law enforcement to prevent/investigate illegal activities.

4. Information Sharing and Disclosure

4.1 Service Providers
We may share personal information with third-party service providers who assist in operating our website, providing services, processing payments, and fulfilling orders. These providers are contractually obligated to protect your information and use it only for specified purposes.
4.2 Business Transfers
In the event of a merger, acquisition, asset sale, or similar business transaction, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent website notice of any change in ownership/control, along with your choices regarding your information.
4.3 Legal Requirements
We may disclose personal information if we reasonably believe it is necessary to comply with legal obligations, protect our rights or others’ rights, prevent fraud/illegal activities, or respond to government requests/legal processes.
4.4 Consent
We may also share personal information with third parties if you have explicitly consented to such sharing.

5. Data Security

We take reasonable measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include SSL encryption for data transmission, access controls, security policy implementations, regular system updates, and employee training on data security best practices. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute data security.

6. Your Rights and Choices

  • Access and Update: You have the right to access, correct, or update your personal information. This can be done by logging into your account to modify profile details or by contacting us to request access/updates.
  • Opt-Out: You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us to request removal from our marketing lists.
  • Cookies: You can manage cookie preferences in your browser settings (e.g., accept all, reject all, or be prompted before accepting). Note that disabling cookies may affect certain website functionalities.

7. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will delete it as soon as possible. If you are a parent/guardian and believe your child has provided us with personal information, please contact us, and we will take appropriate action.

8. International Data Transfers

Due to our global operations, your personal information may be transferred to and processed in countries outside China, which may have different data protection laws. Regardless of location, we ensure your information is protected in accordance with this Privacy Policy and applicable data protection laws.

9. Intellectual Property

All content on our website (including text, graphics, logos, images, product designs, and software) is the exclusive property of TrengTsing Textile and protected by copyright, trademark, patent, and other intellectual property laws. You may not use, reproduce, distribute, or modify our intellectual property without prior written consent.

10. Contact Us

If you have questions or concerns about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

2023.06.02

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